Get in Touch
We'd love to hear from you
Questions about a product, your order, or just want to say hello? Our team is here to help.
Contact information
hello@loreluxe.store
Phone
+1 (555) 012-3456
Studio
128 Mercer Street, New York, NY
Hours
Mon–Fri, 9am–6pm EST
Frequently asked
What is your shipping policy?
We offer free standard shipping on all orders over $150. Standard delivery takes 3–5 business days; express delivery is available at checkout.
How do returns work?
Unworn items can be returned within 30 days of delivery for a full refund. Simply initiate a return from your account or contact our support team.
Are your products ethically made?
Yes. We partner with small ateliers and family-run workshops that pay fair wages and maintain safe working conditions.
Do you offer international shipping?
We ship to over 30 countries. Shipping costs and delivery times vary by destination and are calculated at checkout.